Veterans Services

Rick Gales, Veterans Services Counselor
Hempstead Town Hall, First Floor
1 Washington Street
Hempstead, NY 11520

Phone: (516) 812-3506
Fax: (516) 393-0085

The men and women of our armed forces have proudly served our country, making a tremendous contribution to American society. The Town of Hempstead has a Veterans Benefits Counselor on staff to assist veterans and their families file claims for veterans' benefits. In addition, the town offers veterans generous discounts at most town park facilities and on recreational programs. Furthermore, the town participates in a real property tax exemption program, and offers free pet adoptions for veterans who wish to adopt a companion from the town's Animal Shelter.

Your town government is dedicated to helping veterans in any possible way. Please visit the Veterans Information Office or call (516) 812-3506 should you have any questions concerning your benefit eligibility.

Read more about veterans benefits available to senior citizens at the Senior Veterans Service Alliance website.

Services Provided:

  • Department of Veteran Affairs Claims Assistance and Information
  • Dependents Education Assistance
  • Post-9/11 GI Bill
  • Montgomery GI Bill
  • Veterans' Educational Assistance Program (VEAP)
  • Survivor and Widow/Widower Benefits
  • Vocational Rehabilitation
  • Aid and Attendance Claims and Information
  • Service-Connected Compensation
  • Non-Service Connected Pension

Town of Hempstead Benefits

Real Property Tax Exemptions

The Town of Hempstead participates in a real property tax reduction program for eligible veterans. For program requirements, please visit Applications must be filed with the Nassau County Department of Assessment, 240 Old Country Road in Mineola. For more information, call the Nassau County Assessor's Office at (516) 571-2490.

Parks Discounts

Reduced registration fees and pool admission discounts are extended to veterans at most town parks and facilities. Veterans must show VA card, honorable discharge certificate, DD-214 or membership card from a recognized veterans organization. Please call the Department of Parks and Recreation at (516) 292-9000 for more information.

Pets For Vets

As veterans may benefit from having an animal companion, the Town of Hempstead will waive adoption fees for all veterans who wish to adopt a pet from its Animal Shelter. Furthermore, all cats and dogs will be spayed or neutered and microchipped free of charge. Call the Town of Hempstead Animal Shelter at (516) 785-5220 for more information.

Responding to Town Requests for Proposals

Hempstead Town Code §62-5

The current 5% vendor preference given to local (Nassau County) vendors is expanded to 7.5% for local veteran-owned small business owners. This preference only applies to contracts awarded pursuant to NYS General Municipal Law (GML) Section 104-b and the Town’s internal procurement policy.

What is required from Vendor?

  • Maintain a place of business in Nassau County
  • Certification by the NY State OGS as a Service Disabled Veteran Owned Small Business (SDVOB) or by the U.S. Department of Veterans Affairs

Purchasing Guidelines

Town Board adopted Resolution #756-2013 establishing the guidelines for all purchases done by the Town of Hempstead. All procedures are in accordance with GML 103 and 104-b.


  • Costs of $20,000 or more — an advertised bid is required.


  • Costs of $35,000 or more — an advertised bid is required.


  • Costs greater than $5,000 but less than $20,000 will require the Purchasing Division to send a written request for written quotations from three (3) vendors.
  • Costs greater than $2,000 but less than or equal to $5,000 will require the Purchasing Division to obtain quotes from two (2) vendors.
  • Less than $2,000 is left to the discretion of the Purchasing Division.


  • Costs greater than $15,000 but less than $35,000 will require the Purchasing Division to obtain a written quotation from three (3) vendors.
  • Costs greater than $4,000 but less than or equal to $15,000 will require the Purchasing Division to obtain quotes from two (2) vendors.
  • Less than $4,000 is left to the discretion of the Purchasing Division.

NYS General Municipal Law Section 104-b

Under GML 104-b every local government must adopt its own policies and procedures for the procurement of goods and services not required to be competitively bid pursuant to GML 103.

This includes the following:

  • Purchase contracts of $20,000 or less;
  • Public works contracts of $35,000 or less;
  • Professional services and other procurements not required by law to be competitively bid (e.g., emergencies or sole source)
  • Requires goods and services be procured in a manner which assures maximum quality at the lowest possible cost.
  • Leaves room for factors other than cost to be considered, as long as policy guards against favoritism, improvidence, extravagance, fraud and corruption.
  • If award is made to any vendor who is not the lowest responsible offerer, written justification is required.
  • Goods and services shall be procured by use of written requests for proposals (RFPs), written quotations, verbal quotations or other method which furthers the purposes of GML 104-b.

Vendor Response

A vendor is deemed responsive to a solicitation when it has provided all information, pricing, certifications, and other required documentation as required in the solicitation. Only the apparent low bidder(s) or proposer(s) shall be evaluated for responsiveness. Factors to consider in determining the responsiveness of a vendor’s solicitation response include, but are not limited to, timely submission of required:

  • Certifications
  • Licenses
  • Insurance
  • Bonds or sureties
  • Vendor disclosure documents
  • Specifications
  • Original signatures, seals, or notarizations

Pricing Failure to submit any required documentation, samples, or other submissions may result in a determination of non-responsiveness.

Bidding Process

RFPs will be advertised:

  • on Town of Hempstead website -
  • in Long Island Business News
  • in New York State Contract Reporter –NYSCR.NY.GOV Bid package distribution
  • will be mailed to prior vendors and vendors recommended by the initiating department
  • can be picked up at 350 Front Street, Purchasing Dept., Room 122, Monday-Friday 9 AM to 4:15 PM
  • can be mailed by request at 516-489-5000 ext. 4500 or PAULLOR@TOHMAIL.ORG

NOTE: Completed bid package must be received by the Purchasing Dept. by 11 AM on the Bid Due Date stated.

Contact Information

For purchasing information:

Paul J. LoRaso
Town of Hempstead 350 Front Street, Room 122, Hempstead, NY 11550
(516) 489-5000 ext. 4500 / PAULLOR@TOHMAIL.ORG

For additional veterans services:

Rick Gales, Veteran Benefits Counselor
Town of Hempstead One Washington Street, Hempstead, NY 11550
(516) 812-3506 / RGALES@TOHMAIL.ORG

Frequently Asked Questions

The Town of Hempstead's Veterans Benefits Counselor is a dedicated, trained professional who will assist you in processing your claim in a timely manner.

All veterans who have served in the military, including Reservists and National Guard, and their dependents are eligible for VA benefits.

No, any veteran or their dependents can use our service.

Our goal is to assist veterans and their families in receiving the benefits for which they are eligible.

Schedule an appointment with our veterans counselor so that we may review your case and offer appropriate referrals.

Our Veterans Benefits Counselor is available to assist veterans and their dependents, weekdays from 9 am to 4:45 pm. The office is located on the ground floor of Hempstead Town Hall, One Washington Street in Hempstead. For claim inquiries or to schedule an appointment, please call (516) 812-3506.

Please bring your DD214 certificate and yourself.

Nothing. The cost has already been paid for with the service that veterans have provided to our country.


Page Modified: 08/05/2021 14:58:11