Residents, who operate over 500,000 vehicles on town roads, rely on the Highway Department to keep them moving. The department maintains more than 1,200 miles of roadway, along with 143 town parking fields. Roads and parking fields must be repaired, cleaned and striped for safe driving. In appropriate seasons, leaves and snow are cleared from the roadways. In addition, thousands of catch basins are maintained, as well as nearly 1,000 miles of storm water drains. The Highway Department also assists in removing trees that have fallen in severe weather, clears dead animals from the streets and picks up abandoned vehicles when authorized to do so by local police departments.
The Town of Hempstead Highway Department can be reached at (516) 489-5000. If you reside in an incorporated village and you are in of need of roadway assistance, you should contact your village's Department of Public Works.
Following the necessary plowing and salting operations of winter, the warming weather allows us to begin our thorough street sweeping program. Beginning in early April, town roadways are swept on a scheduled basis. Schedules are mailed to each resident indicating specific days of service. Residents are requested to remove their cars from the roadway during scheduled street sweeping dates between the hours of 8 AM and 2 PM. The street sweeping schedule concludes in October to allow highway crews to remove naturally fallen leaves from roadways beginning in November. View the current Street Sweeping Schedule.
The Town of Hempstead Highway Department is responsible for the repair of township roadways. Potholes should be reported directly to the Highway Department at (516) 489-5000, ext. 3471 or via the helpline form. Residents should provide the exact street address and the nearest cross street. During the winter months, the Highway Department will fill the potholes with temporary cold patch, until permanent repairs can be made the following spring. To report potholes on roadways maintained by New York State, call 1-800-POTHOLE and for Nassau County roadways, call (516) 571-6900. Residents of incorporated villages are asked to call their village government to report potholes. Click here to view a list of roadways by jurisdiction, or click on the town map and zoom in on a road to learn which governmental entity is responsible for its maintenance.
Storm drains are for the runoff of rain water and snow. Should you notice a storm drain that is clogged, please notify the Highway Department immediately at (516) 489-5000, ext. 3471, or via the helpline form.
The town clears snow from 1,200 miles of roadway, and we need your help so we can do the best possible job. When snow is predicted, residents are asked to remove their vehicles from roadways so snowplows can clear streets efficiently and effectively. Please wait until snowplows have cleared streets before shoveling driveways and sidewalks. Always shovel snow to the right of your driveway apron (as you face the street) so plows do not push snow back in front of your driveway. Please DO NOT not shovel or blow snow back into the street once snowplows have cleared the street. It impedes traffic, clogs streets with more snow and requires snow plows to make additional trips down neighborhood roadways. When using a snow blower, blow snow onto your front/side lawn and blow it to the right side of your driveway when facing the street. This will minimize the chances of your driveway being re-blocked as snow plows made additional trips down your road. Fire departments depend on neighbors to clear snow away from hydrants so they can access them quickly in the event of a fire. If you live on a corner, please also clear a path from the sidewalk to the street at the corner for pedestrians. If you have a storm drain in front of your home, clearing snow away from it can prevent flooding. For Storm Response Information, please click here.
In the Town of Hempstead, homeowners are responsible for maintaining the area from the curb to the property line on all sides of one's property (i.e. corner lots, and lots where the back abuts a roadway). These sections are known as the TOWN RIGHT-OF-WAY. Any work being done in these areas by a homeowner or a utility company requires a permit from the Town of Hempstead Highway Department. The maintenance of curbside trees in these areas is also the responsibility of the abutting property owner.
If a property owner wishes to hire a contractor to remove a tree located in the TOWN RIGHT-OF-WAY or remove the tree themselves, they must apply for a Tree Permit. A fee of $25 is charged for a tree removal permit. Permits are not granted for the removal of healthy or growing trees. Residents are welcome to submit a Tree Permit application by mail, along with the $25 fee. If approved, a permit will be mailed back to you.
The Town of Hempstead will plant a curbside tree(s) in front of a residential property at the written request of the property owner. The property owner must send a written request for tree planting to the Town of Hempstead Department of Engineering, 350 Front Street, Hempstead, NY 11550. Upon receipt of the letter, a Town inspector will visit the property to determine if it is a suitable location for planting. The guidelines for where a tree can be planted include distance from a corner, existing tree spacing, width of the grass strip, underground utility locations, and/or distance to a driveway. After the site visit by the inspector, the Engineering Department will send a response letter to the homeowner indicating the number of trees that have been approved for planting, along with a color brochure indicating the type of trees available. The fee for planting varies between $200 and $395 per tree planted, depending upon the type of tree selected by the homeowner. The homeowner must return the form indicating their preferred tree species with payment in order to be placed on the planting list for the following planting season. If you have any questions regarding the program please call the Engineering Department at 516-812-3162.
If a property owner wishes to hire a contractor to plant a tree in the TOWN RIGHT-OF-WAY or plant the tree themselves, they must apply for a Tree Permit. A fee of $25 is charged for a tree planting permit.
For a list of trees you can plant, please visit Engineering Department's Tree Species
Residents are responsible for the removal of leaves on their own property. Leaves should be bagged and left out for yard waste collection according to their sanitation schedule. At no time should leaves be raked into roadways.