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Water conservation kits can be picked up in person at the customer service desk located at the Water Department Office.
View Water Department Staff Directory
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Emergency water calls are answered 24 hours a day by calling 516-794-8181.
View Online Bill Pay for the Town of Hempstead
Call customer support at 516-296-7249 for further information.
View Water Service Application Card (PDF)
View how your water rate is calculated online
View COVID-19 Payment Deferral Application (PDF)
View the Water Service Permit (PDF) for further information.
You can reach our backflow customer service desk at 516-296-7248 Monday through Friday from 7:30 am to 3:30 pm.
Learn what is in your water by visiting the Drinking Water Quality Reports page.
Find more information about contaminants on the Emerging Contaminant Information page.