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You can reach our backflow customer service desk at 516-296-7248 Monday through Friday from 7:30 am to 3:30 pm.
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Emergency water calls are answered 24 hours a day by calling 516-794-8181.
View Online Bill Pay for the Town of Hempstead
Call customer support at 516-296-7249 for further information.
View Water Service Application Card (PDF)
View how your water rate is calculated online
View COVID-19 Payment Deferral Application (PDF)
View the Water Service Permit (PDF) for further information.
Learn what is in your water by visiting the Drinking Water Quality Reports page.
Find more information about contaminants on the Emerging Contaminant Information page.
Water conservation kits can be picked up in person at the customer service desk located at the Water Department Office.
View Water Department Staff Directory